Adding Life to Your Documentation  

Suggests several techniques technical writers can use to enliven their writing and improve their documentation.

Potsus, Whitney Beth. Intercom (2003). Articles>Documentation>Writing>Technical Writing

Is Your Documentation Translation-Ready?  

Describes several ways technical communicators can prepare their documentation for translation.

Potsus, Whitney Beth and Kaarina Kvaavik. Intercom (2001). Articles>Language>Localization

Selecting a Translation Agency  

The authors offer advice on choosing translation firms, with special emphasis on the interview process.

Potsus, Whitney Beth and Catherine Deschamps-Potter. Intercom (2002). Design>Language>Translation>Localization