A directory of resources inthe field of technical communication.

Peruzzi, Brett

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1.
#14499

Building Bridges Between Marketing and Technical Publications Teams  (link broken)   (PDF)

One common myth in the corporate world is that technical publications and marketing departments are fundamentally at odds with each other. Some technical writers believe marketing publications are too adjective-laden and prone to hyperbole, while some marketing writers think tech publications are too dry and factual. Who's right? It's all a matter of perspective. Technical writers and marketing writers typically have different audiences and purposes for their publications. But once you get beyond the superficial differences, you'll see that both writing groups have more in common than is immediately apparent. Perhaps more important, both groups have a lot to offer each other.

Peruzzi, Brett. Society for Technical Communication (2002). Careers>Collaboration>Marketing

2.
#32663

Managing Documentation Teams with Varied Schedules and Locations

In many of today’s corporate work environments, the days of managing a group of people who all share a common physical location and the same work hours are waning. More often, work teams may be composed of people who work in either a company office or from home, in different cities, states, time zones, and countries. They may also work different hours or even different days. Knowledge work, such as technical writing, is ideally suited to these types of work arrangements since, in many cases, the work can be done anytime, anywhere -- unlike certain professions such as nursing or construction. Modern computer and telecommunications technology has made the world, or at least those parts of it with high-speed Internet access, one big potential office. This article article analyzes various types of work arrangements, the tools that make them possible, the benefits and potential pitfalls of these arrangements, and how to make them work.

Peruzzi, Brett. TechCom Manager (2008). Careers>Management>Management>Workplace

3.
#33704

Managing Documentation Teams with Varied Schedules and Locations

To make alternative work arrangements operate at maximum efficiency, you might need to fine-tune your team’s schedule. As a result, this could be one of the most useful activities for retaining key people and keeping morale high. In my experience, nearly everyone who has an alternative work arrangement realizes the value it brings to their work and personal lives, and will go to almost any length to maintain it. For one thing, when it comes to driving fewer days to an office in this age of soaring gas prices, it’s like giving employees a raise.

Peruzzi, Brett. TechCom Manager (2008). Careers>Collaboration>Documentation>Teleconferencing

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