http://tc.eserver.org/authors/Pennell,_Matthew A bibliography of works by Pennell, Matthew in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Pennell,_Matthew http://tc.eserver.org/30410.html http://tc.eserver.org/30410.html The humble contact form: It's the cornerstone of nearly every website, from the humble personal blog right up to the corporate megasite--and a billion small business sites in-between. In the early years of operating a website, we were happy to put our shiny new email address out there for anyone to mailto, but the rise of the spammer has made us justifiably wary of publicizing our contact details--enter the contact form. http://tc.eserver.org/30408.html http://tc.eserver.org/30408.html Implement these techniques and your sites will be faster. They won't be just a little zippier--we're talking orders of magnitude here.