What Are the Bloggers Saying About You? Practical Tips for Communicators
The influence of bloggers and their readers has erupted into campaigns that have affected large, well-known companies and brands—Wal-Mart, Kryptonite Locks, Land Rover, Sony. Smaller firms could suffer even more, like the New York camera retailer that went out of business. Don't let this happen to your organization.
Papacosta, Donna. Communication World Bulletin (2006). Articles>Business Communication>Public Relations>Blogging