Cues, The Golden Retriever

Jamie Owen explores how we can best utilize cues in our work by understanding how memory, cognitive psychology, and multimedia research affect how information is encoded and retrieved.

Owen, Jamie. Boxes and Arrows (2008). Articles>Information Design>User Centered Design>Cognitive Psychology

Designing the Democratic

The role of the information architect (IA), interaction designer, or user experience (UX) designer is to help create architecture and interactions which will impact the user in constructive, meaningful ways. Sometimes the design choices are strategic and affect a broad interaction environment; other times they may be tactical and detailed, affecting few. But sometimes the design choices we make are not good enough for the users we’re trying to reach. Often a sense of democratic responsibility is missing in the artifacts and experiences which result from our designs and decisions.

Owen, Jamie. Boxes and Arrows (2009). Articles>Information Design>User Experience>Participatory Design