http://tc.eserver.org/authors/O'Neil,_Dara A bibliography of works by O'Neil, Dara in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/O'Neil,_Dara http://tc.eserver.org/27720.html http://tc.eserver.org/27720.html This paper analyzes emerging community informatics evaluation literature to develop an understanding of indicators used to gauge project impacts in community networks and technology centers. http://tc.eserver.org/20119.html http://tc.eserver.org/20119.html World Wide Web sites have become an increasingly important medium for many organizations. The thrill of setting up these sites often begins at the grassroots level within an organization but as enthusiasm for these sites develops, management support becomes a necessity. Several layers of management within an organization must become involved in order for these sites to be effective. A case study at the Georgia Tech Research Institute illustrates many of the difficulties encountered and lessons learned from setting up and maintaining a comprehensive website for the Electro-Optics, Environment, and Materials Laboratory.