Assessing Community Informatics: A Review of Methodological Approaches for Evaluating Community Networks and Community Technology Centers  

This paper analyzes emerging community informatics evaluation literature to develop an understanding of indicators used to gauge project impacts in community networks and technology centers.

O'Neil, Dara. Georgia Institute of Technology (2002). Articles>Communication>Community Building>Assessment

Managing World Wide Web Sites Without Them Managing Us  

World Wide Web sites have become an increasingly important medium for many organizations. The thrill of setting up these sites often begins at the grassroots level within an organization but as enthusiasm for these sites develops, management support becomes a necessity. Several layers of management within an organization must become involved in order for these sites to be effective. A case study at the Georgia Tech Research Institute illustrates many of the difficulties encountered and lessons learned from setting up and maintaining a comprehensive website for the Electro-Optics, Environment, and Materials Laboratory.

O'Neil, Dara. STC Proceedings (1996). Design>Web Design>Management