A directory of resources inthe field of technical communication.Nelson, Sarah B.
   
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Get Out from Behind the Curtain

When used at critical points in the design process, group sessions build strong, respectful relationships. Since clients directly experience the design work, you don't need to sell clients on an idea--they were with you the whole time.

Nelson, Sarah B. List Apart, A (2007). Design>Web Design>Collaboration

 

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