Instructional Design and Software Quality Assurance, Part I  

Describes how instructional design principles can improve documentation.

Nayar, Pawan. Intercom (2001). Articles>Documentation>Instructional Design

Instructional Design and Software Quality Assurance, Part II  

In the second article of his two-part series on the application of principles of instructional design to quality assurance processes, Nayar discusses how these principles affect document development.

Nayar, Pawan. Intercom (2002). Articles>Education>Instructional Design

Ten Misconceptions about Software Documentation  

Presents ten misconceptions about software documentation that may have contributed to the persistence of poor documentation.

Nayar, Pawan. Intercom (2000). Articles>Documentation>Software