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	<title>Naidu, Shivashankar, Veronica D. Hinkle and Sav Shrestha</title>	<link>http://tc.eserver.org/authors/Naidu,_Shivashankar,_Veronica_D._Hinkle_and_Sav_Shrestha</link>
	<description>A bibliography of works by Naidu, Shivashankar, Veronica D. Hinkle and Sav Shrestha in the field of technical communication.</description>
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	<copyright>Copyright (c) 2005-08 by the EServer. All rights reserved.</copyright>
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		<title>Naidu, Shivashankar, Veronica D. Hinkle and Sav Shrestha</title>
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		<title>Comparing the Usability of Three Dual-Language School Websites</title>
		<link>http://tc.eserver.org/31197.html</link>
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		<description>This study evaluated the usability of three websites for Spanish-English Dual Language K-8 schools. Twelve participants (6 parents, 6 teachers) reviewed and performed tasks on the three public school websites. Site usability was determined through both objective and subjective measures, including task completion time, first-click, total number of pages visited, task success, perceived task difficulty, user satisfaction, and overall ranked preference. Results indicated that one site was preferred more than the others by both user groups and resulted in more efficient search behavior. Clear navigation, link terminology, and proper use of both languages were found to be critical factors contributing to the sites’ usability.</description>
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