Comparing the Usability of Three Dual-Language School Websites

This study evaluated the usability of three websites for Spanish-English Dual Language K-8 schools. Twelve participants (6 parents, 6 teachers) reviewed and performed tasks on the three public school websites. Site usability was determined through both objective and subjective measures, including task completion time, first-click, total number of pages visited, task success, perceived task difficulty, user satisfaction, and overall ranked preference. Results indicated that one site was preferred more than the others by both user groups and resulted in more efficient search behavior. Clear navigation, link terminology, and proper use of both languages were found to be critical factors contributing to the sites’ usability.

Naidu, Shivashankar, Veronica D. Hinkle and Sav Shrestha. Usability News (2007). Articles>Web Design>Usability>Localization

Evaluating the Usability of Educational Websites for Children

This study examined the usability of educational websites for children. Children ages 7 - 11 performed seven search tasks with one of three websites. Overall, participants, especially those less than 10 years of age were not very successful. Terminology, number and organization of links, location of information above the fold, and length of individual pages all influenced performance on the tasks.

Naidu, Shivashankar. Usability News (2005). Articles>Web Design>Usability>Children

Top Ten Mistakes of Shopping Cart Design Revisited: A Survey of 500 Top E-Commerce Websites

A list of common mistakes with e-commerce shopping cart design were identified in a previous issue of Usability News. This article revisits that list and reviews how 500 of the top Internet retail sites of today implemented their shopping cart design.

Naidu, Shivashankar and Barbara S. Chaparro. Usability News (2007). Design>Web Design>E Commerce>Usability