A directory of resources inthe field of technical communication.

Moell, Patricia G.

3 found.

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Achieving Consistency among Editors

I manage a group of editors at a software company. This topic describes how we strive to achieve consistency in editing software documentation among a group of editors both within a department and across divisions in a large company. We have a staff of 14 editors that serve five large writing departments. Our editors are excellent grammarians before they come to SAS, but they also get considerable training and mentoring in SAS specific guidelines when they join our staff. I acknowledge that it’s impossible to achieve 100% consistency across all editors, but consistency is worth striving for for several reasons.

Moell, Patricia G. STC Technical Editing SIG (2010). Articles>Editing>Collaboration>Technical Editing


A Commitment to Excellence: A Systematic Approach to Training Editors   (PDF)

Creating and maintaining a high quality work environment that attracts and retains talented editors requires a commitment to excellence at all levels of a company or organization. A company dedicated to a nurturing work environment for its employees provides systematic training opportunities for professional growth. This paper describes how a company can meat its ongoing training needs for editors by offering formal and informal training programs and fostering learning at the group, department, division, and company levels.

Moell, Patricia G. STC Proceedings (1993). Articles>Editing>Education


Developing Information for Multiple Formats: You Can Get There from Here   (PDF)

This paper describes the experiences of SAS Institute Inc. in developing single-source software documentation for presentation in multiple formats. The project is an ongoing team effort from all areas of the Publications Division. Our main goal is to develop online and hardcopy reference documentation. Toward this end, we set goals of using single-source files, reusing information, and tracking all information chunks and the relationships among them. To accomplish these goals we had to make decisions about the tools we are going to use, what information we are going to include, how we will design and present the modular information, linking and indexing strategies, and testing. This paper discusses the choices we made in light of our goals.

Moell, Patricia G. and Helen F. Weeks. STC Proceedings (1996). Articles>Content Management>Single Sourcing

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