Cliffnotes To Keep You From Cliffhanging  

Understanding organizational behavior and using creative problem solving are as much a part of being a technical communicator as is expertly applying the English language. Recognizing this, the authors-two senior technical communicators—have identified several typical, but not predictable, organizational problems that involve technical communicators. Solutions will be provided when the paper is presented at the conference.

Modrey, Laurie and Emily A, Sopensky. STC Proceedings (1994). Articles>Collaboration>Planning