Creating Online Training: Dos and Don'ts 
As a technical communicator, you may be asked to create online training for your organization. Your first attempt at online courseware development may seem a bit daunting, but take heart. Here are a few online training DOs and DON'Ts that can help you avoid some common development pitfalls.
Miller, Karen Massetti. STC Central Iowa (2002). Presentations>Education>Marketing>Organizational Communication