A Bright Idea: Web-Based Surveys
If you’re looking for a quick, simple, and cost-efficient way to survey your members, you may want to try a Web-based survey service such as Zoomerang. Zoomerang offers users the ability to create and design their own surveys, send the surveys to targeted groups, and download the results, which Zoomerang tabulates.
McEwen, Kathryn. Tieline (2003). Articles>User Centered Design>Methods>Surveys