Proposing a Standard Method for Creating Operating Manuals  

Creating your operating manuals for technical devices includes attention to audience as well as to organization. Your highest priority is to deliver to the user an operation section with a safe and efficient sequence. After you have sorted information into audience-appropriate sections, the user suffers fewer interruptions during operation. In addition, your manual must support other audiences before the end user ever sees a technical device or your manual. The authors propose a standard method applied early in the process of creating your operating manual. The standard method is a tool for writers who must create manuals that simultaneously deliver uninterrupted sequence and meet worldwide requirements.

McDermott, B. and H.P. Wettl. STC Proceedings (1998). Articles>Documentation>Standards