The New Reality: The Need for Self-Directed Teams  

Learn how one company, facing workflow bottlenecks, shrinking development cycles, and expanding customer expectations for dynamic knowledge, restructured its process, redefined the roles of its technical communicators, and fashioned a more functional and responsive organization.

McCarthy, Dennis M. STC Proceedings (2000). Presentations>Management

Success With Self-Directed Teams  

Faced with workflow process bottlenecks, shrinking development cycles, and increasing customer expectations for quick access to problem-solving knowledge, one department didn’t hesitate to take responsibility for restructuring their workflow process and job functions. The result was a more efficient and responsive organization, producing increased numbers of higher quality solutions in a more compact development cycle. Their success hastened the creation of a successful knowledge portal for the company, and proved the importance of content development in product design.

McCarthy, Dennis M. STC Proceedings (2001). Presentations>Management

Your Next Job: Creating Your Next Company  

At a time when the economy is in recession, it may seem foolish to launch a new company. On the other hand, at such a time who better than you should be in control of your career and your financial fortunes? Starting a new company is one way to be certain you will always have a job. In fact it’s a great way to ensure that you’ll have two or three jobs, most of which technical communicators are well qualified to do.

McCarthy, Dennis M. STC Proceedings (2002). Careers>Freelance>Management