Recruiting User Testing Participants
To meet your users’ needs, it is essential to know your audience and to design for them. A key way to do this is by identifying your Web site’s primary users and recruiting a sample for usability testing. Consider these four aspects.
Martin, Beth A. Usability.gov (2006). Articles>Usability>Testing>Methods
Repeated (iterative) usability testing finds problems sooner, and usability engineering helps agencies save money. With those ideas in mind, it makes sense that agencies would want to submit their sites and other products to usability testing; doing so is an effective use of taxpayer money, especially with regard to performance measures.
Martin, Beth A. Usability.gov (2006). Articles>Usability>Testing
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