A directory of resources inthe field of technical communication.

Manes, Stephen

3 found.

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1.
#28126

The Last Manual You'll Ever Need!

This UUGOM (Universal User Guide and Operation Manual) should help you get the most out of this product, any other PC World product, or any other product you may encounter.

Manes, Stephen. PC World (2004). Articles>Documentation

2.
#28123

"Read the Manual!" What Manual?

How can I read the documentation when there is no documentation?

Manes, Stephen. InfoWorld (2001). Articles>Documentation>Technology

3.
#22263

"Read the Manual!" What Manual?

Customer service shouldn't begin when you have a problem. It should start when a product is built, so that you don't have to futz around on the Web or wait on hold to get answers. One form of that service is good product design. Another is a great manual.

Manes, Stephen. PC World (2001). Articles>Documentation>Technology

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