What School Can't Teach You About Technical Communication: An Ethnographic Inquiry  

Because the workplace is a different kind of discourse community than the classroom, young professionals are unprepared for such workplace realities as the required use of a bureaucratic style, fragmented and reiterative research and review, and a lack of clear direction. Organizations should explicitly address these training needs through providing effective writing examples, writing-focused orientation, and mentoring in communications.

Malone, Elizabeth L. STC Proceedings (1994). Articles>Education>Mentoring>Workplace