Do-It-Yourself Style Guides for All Occasions  

A style guide is a formal set of editorial decisions for a specific set of documents. It can serve many functions, and can apply to many kinds of 'documents'. Whenever you have a number of similar documents to create or edit, a style guide can save time and energy (thus reducing costs), and improve the final product. The contents and structure of your guide can be form-fitted to meet your needs. If you start small and follow these suggestions, you can easily generate a style guide that will be welcomed and used.

Magyar, Miki D. STC Proceedings (1996). Articles>Style Guides

Quality Documentation: ISO 9000 as a Process Model  

While ‘quality’ is no longer the most popular buzz-word, there is still a need for thorough understanding of what it means to document a quality program. In preparing for ISO 9000 certification, I developed useful techniques which can be used to improve quality in other documentation tasks. Even if you're not involved in ISO 9000, it can serve as a good general model for documentation management. This paper briefly describes the ISO 9000 standard and the process of certification, how documentation in a quality program is different than usual technical documentation. and some of the useful tools and techniques.

Magyar, Miki D. STC Proceedings (1996). Articles>Management>Policies and Procedures>Technical Writing