Knowledge Transfer Strategies  

Discusses training strategies for companies struggling with reorganization and the departure of knowledgeable employees.

Magnan, Raymond. Intercom (2001). Articles>Knowledge Management

Selecting Web-Based Training Technology  

Provides an overview of Web-based training (WBT) technology. Using a hypothetical training scenario, he suggests how WBT technology can improve training for several types of workers.

Magnan, Raymond. Intercom (2001). Articles>Education>Online