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	<title>Mackiewicz, Jo M</title>	<link>http://tc.eserver.org/authors/Mackiewicz,_Jo_M</link>
	<description>A bibliography of works by Mackiewicz, Jo M in the field of technical communication.</description>
	<language>en-us</language>
	<copyright>Copyright (c) 2005-08 by the EServer. All rights reserved.</copyright>
	<managingEditor>tclib-editorial@eserver.org (TC Library Editorial Board)</managingEditor>
	<webMaster>webmaster@eserver.org (Geoffrey Sauer)</webMaster>
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		<title>Mackiewicz, Jo M</title>
		<link>http://tc.eserver.org/dir/Mackiewicz,_Jo_M</link>
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	<item>
		<title>Compliments and Criticisms in Book Reviews About Business Communication</title>
		<link>http://tc.eserver.org/34920.html</link>
		<guid>http://tc.eserver.org/34920.html</guid>
		<description>Research suggests that book reviews in academic journals tend to be positive but that readers prefer book reviews that include negative and positive evaluation. In this study, the author examines 48 books reviews from three business communication journals to determine whether these reviews are mainly positive. She counts compliments and criticisms, analyzing their location and topics. She also analyzes the force of the criticisms and strategies that reviewers use to mitigate criticism.</description>
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	<item>
		<title>The Newest Tool for Technical Communicators: Redux</title>
		<link>http://tc.eserver.org/34195.html</link>
		<guid>http://tc.eserver.org/34195.html</guid>
		<description>Discusses color properties and color systems. Re-examines and supports Jan V. White&apos;s advice to technical communicators to use color to increase document usability. Discusses what technical communicators should know about color to work effectively with professional printers.</description>
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		<title>Comparing Powerpoint Experts&apos; and University Students&apos; Opinions About PowerPoint Presentations</title>
		<link>http://tc.eserver.org/31783.html</link>
		<guid>http://tc.eserver.org/31783.html</guid>
		<description>Technical communication instructors want to help students, as well as professionals, design effective PowerPoint presentations. Toward this end, I compare the advice of academic and industry experts about effective PowerPoint presentation design to survey responses from university students about slide text, visual elements, animations, and other issues related to PowerPoint presentation design and delivery. Based on this comparison, I suggest some topics, such as PowerPoint&apos;s Slide Sorter view, that technical communication instructors and other presentation instructors might address when they cover presentations in their classes or seminars.</description>
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		<title>How to Use Five Letterforms to Gauge a Typeface&apos;s Personality: A Research-Driven Method</title>
		<link>http://tc.eserver.org/29128.html</link>
		<guid>http://tc.eserver.org/29128.html</guid>
		<description>Technical communicators need to select typefaces that match the tone that they intend for a document. Rather than relying on intuition or personal preference, technical communicators can use a research-driven approach to analyze objectively the extent to which a typeface&apos;s personality meshes with the intended tone of a document. This study describes how technical communicators can analyze a typeface&apos;s uppercase J and its lowercase a, g, e, and n letterforms--letterforms that are dense with anatomical information-- to gauge the extent to which a typeface will contribute a friendly or a professional personality to a document. Technical communicators--both professionals and students--who are armed with this knowledge can move beyond &quot;safe&quot; typefaces like Times New Roman and Helvetica, selecting instead typefaces whose anatomical features generate different kinds of personalities.</description>
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	<item>
		<title>What Technical Writing Students Should Know About Typeface Personality</title>
		<link>http://tc.eserver.org/29107.html</link>
		<guid>http://tc.eserver.org/29107.html</guid>
		<description>Typeface personality impacts the rhetorical effect of students&apos; documents, yet it receives little attention in textbooks. Technical writing students should stand the definition of &quot;appropriate&quot; in relation to typeface selection, the difference between type&apos;s functional and semantic properties, the difference between type family and personality, the effect of a typeface&apos;s history, and the contribution of a typeface&apos;s anatomy to its personality. Understanding these, students can make informed decisions about typeface appropriateness.</description>
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	<item>
		<title>Print and Online Resources about Web Accessibility: An Annotated Bibliography</title>
		<link>http://tc.eserver.org/26848.html</link>
		<guid>http://tc.eserver.org/26848.html</guid>
		<description>This annotated bibliography discusses over 120 print and online resources related to Web accessibility. It lists and describes resources that offer practical advice on how to implement accessibility, particularly in relation to the WCAG 1.0 and Section 508 standards. It also summarizes the findings of empirical studies that have examined Web site accessibility via automated tests, such as Bobby, and studies that have gauged user performance with assistive technologies, such as screen readers. The bibliography lists forums for discussing accessibility with other practitioners and researchers, and it cites sources for news and events related to accessibility. The bibliography concludes with a short discussion of trends in accessibility research.</description>
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	<item>
		<title>Topic-Raising in Tutoring Sessions Involving Writing Tutors and Engineering Students</title>
		<link>http://tc.eserver.org/26577.html</link>
		<guid>http://tc.eserver.org/26577.html</guid>
		<description>The paper examines whether writing tutors control the subject matter discussed in tutoring sessions with engineering students, topic-raising in six tutoring sessions was analyzed. Over 81% &#xD;of the topics were raised by tutors, suggesting tutors control subject matter. To examine the &#xD;subject matter that tutors and students focused upon, topics were categorized by type. Over 55% &#xD;of the topics raised were related to sentence clarity, conciseness, and mechanics. Tutors and &#xD;students also raised topics related to content, rhetorical situation, and textual organization and &#xD;formatting. Writing tutors and engineering students focus on sentence-level issues even though &#xD;students might benefit from more attention to discourse-level issues.</description>
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		<title>The Technical Editor as Diplomat: Linguistic Strategies for Balancing Clarity and Politeness </title>
		<link>http://tc.eserver.org/18276.html</link>
		<guid>http://tc.eserver.org/18276.html</guid>
		<description>An essential component of technical editors&apos; work is to convey to writers how their documents would benefit from revision. This task is potentially sensitive, given writers&apos; intellectual and emotional investment in the documents they have created. The sensitive nature of the editing process is clear in Rude&apos;s (2001) advice to students of technical editing: &apos;[A]void words that suggest inappropriate editorial intervention, especially change &apos; (p. 43).&#xD;&#xD;Rude&apos;s advice suggests an awareness of the difficulty inherent in imposing oneself into the creative process of another person. Because of the defensiveness they might encounter in writers, editors must be cognizant of how they carry out their jobï¿the language they use to convey necessary changes to writers&apos; documents. The language editors use can either facilitate good working relationships with writers or degrade those relationships.&#xD;</description>
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