http://tc.eserver.org/authors/Macefield,_Ritchie A bibliography of works by Macefield, Ritchie in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Macefield,_Ritchie http://tc.eserver.org/23516.html http://tc.eserver.org/23516.html Many would-be e-businesses, seduced by the lure of the emerging 'virtual-world' on the web, have ignored 40 years of accumulated wisdom in how to design usable information systems, and have seemingly forgotten that a satisfying 'user experience' is key to the successful implementation of any information system.