http://tc.eserver.org/authors/Lombardi,_Victor A bibliography of works by Lombardi, Victor in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Lombardi,_Victor http://tc.eserver.org/33284.html http://tc.eserver.org/33284.html Content management systems suck. Or so you would think from the strife heard from analysts and practitioners alike. And yet, many websites regularly publish vast amounts of information with superior control and ease compared to manually editing pages. So where’s the disconnect between what’s possible and the too-often failure of CMS? http://tc.eserver.org/33040.html http://tc.eserver.org/33040.html In an attempt to summarize the relationship among various metadata formats and how they relate to building Internet systems I wrote a glossary. I then ordered and tied the terms together with a bit of narrative to explain the relationships among the terms. http://tc.eserver.org/32634.html http://tc.eserver.org/32634.html Designers of digital products and services like ourselves can dramatically improve our work by generating more concepts early in our projects. In this article, I’ll try to make concept design easier to learn by illustrating three simple tools for generating concepts. http://tc.eserver.org/23871.html http://tc.eserver.org/23871.html Defining information architecture is a reccuring theme in all IA forums, and frequently leads to re-naming efforts as well, from information therapist to experience designer. This page is dedicated to that ongoing struggle. http://tc.eserver.org/23818.html http://tc.eserver.org/23818.html Many technology companies, consultants, and academics are hyping the future of Web services. But how will this background transfer of data between applications affect the user experience? http://tc.eserver.org/23816.html http://tc.eserver.org/23816.html A presentation about whether an underlying spatial metaphor aids information design usability. http://tc.eserver.org/23819.html http://tc.eserver.org/23819.html Discusses Christopher Alexander's theories about a group of related design patterns, referred to as a 'pattern language.' http://tc.eserver.org/23817.html http://tc.eserver.org/23817.html Be realistic about your needs. Use the right system for your needs. Err on the side of a smaller system. Accept the consistency/flexibility tradeoff. Devote extra time to information architecture. Build a modular design with reusable content. Standardize process and design elements as much as possible. Don't neglect the content in favor of (sexier?) IA and technology. http://tc.eserver.org/21748.html http://tc.eserver.org/21748.html Content management systems suck. Or so you would think from the strife heard from analysts and practitioners alike. And yet, many websites regularly publish vast amounts of information with superior control and ease compared to manually editing pages. http://tc.eserver.org/21275.html http://tc.eserver.org/21275.html What lessons have we learned about how design improves the interface between customers and companies? Perhaps we can start by asking how websites have actually changed over time, and from that we can learn how websites should change in the future. http://tc.eserver.org/13660.html http://tc.eserver.org/13660.html The web is not print. The need to create hypertext within pages requires more control over documents. Another is that web pages can also be applications, so access to the 'guts' of the page is needed to insert programming code. And ideally, we would like to separate presentation from content, enabling us to format the content in different ways for different purposes. How can we achieve all this with the efficiency and usability we've come to expect of other publishing tools?