#14403
COTS: The New Challenge of Information Integration 
Systems engineering is moving away from specially-designed and built systems to integration of commercial off-the-shelf (COTS) hardware and software. COTS brings new challenges to technical communicators. In the past, we found all our information in-house, now it comes from many sources. We must change our process from pure development to information integration, and we must be part of the COTS selection process.
Lenk, Donald S. Jr. STC Proceedings (1998). Presentations>Information Design>Software
#24746
Quality can not simply be measured at the end of the project. The end of the project is too late.
Lenk, Donald S. Jr. STC Proceedings (1999). Presentations>Quality
#24686
Quality PIC Progression: What Technical Communicators Want to Know About Quality
This progression is sponsored by the STC Quality Professional Interest Committee. Each subgroup within the Quality PIC is sponsoring a discussion table, with additional topics of special interest to technical communicators. These topics have been selected based on their timeliness and practical value to practicing technical communicators.
Fisher, Lori H., Connie 'CJ.' Bibus, Laura J. Cinat, William D. Gearhart, Kathleen J. Hansen, Donald S. Lenk, Jr., David Robbins, Karl L. Smart, Thomas A. Vallar Susanne Warren and Diane L. Whitmer. STC Proceedings (1996). Articles>TC>Quality
#31981
This bibliography was compiled through January 2004 by Don Lenk. Entries reviewed in STC publications, or about which someone provided a personal observation, are annotated.
Lenk, Donald S. Jr. STC Quality SIG (2004). Articles>Bibliographies>Quality
