Effective Computer Text Design To Enhance Readers' Recall: Text Formats, Individual Working Memory Capacity and Content Type    

This study investigated the effects of two different computer texts on readers' recall with three different content types (Blocked Constructs, Ordered Constructs, and Detail Layered Constructs) based on individuals' different working memory capacities. The findings indicated that the format and content types influenced how well information was remembered among readers. Participants with low working memory who read traditional scrolling text produced better recall scores than those who read the paged hypertext in two of the three content types. However, for those with high working memory capacity, all results came out differently depending on the content types.

Lee, Moon J., Matthew C. Tedder and Gangxin Xie. Journal of Technical Writing and Communication (2006). Design>Typography>Online