A Field Guide to Technical SMEs  

Although not rare birds in urban high-tech environments, technical subject matter experts (SMEs) are a fascinating species to observe—and a challenging breed for corporate communicators to manage. This tongue-in-cheek field guide identifies four common sub-species, and explains how to spot each by its distinctive markings and how to cope with its behaviors for companionable nesting.

Lange, Penny L. Intercom (2003). Careers>Writing>Technical Writing>SMEs

Managers Weigh In: Perspectives on Current Issues  

A report on discussions with several managers of technical communicators about current issues in the field, including changes in hiring practices, telecommuting, and tools and techniques for project management.

Lange, Penny L. Intercom (2003). Careers>Management

Reinventing Yourself As a Marcom Writer  

Lange, a marketing writer who spent four years as a technical writer, compares the two disciplines and discusses how technical writers can move into marcom.

Lange, Penny L. Intercom (2002). Careers>Writing>Marketing