#24874
Choosing Understandable Folder Labels 
Improve your department's messy folder structure by following Kratts' advice on choosing meaningful folder names.
Kratts, Aimee. Intercom (2004). Design>Usability
#15186
Running a Successful International Teleconference
Kratts suggests guidelines for minimizing confusion during international teleconferences.
Kratts, Aimee. Intercom (2001). Articles>Collaboration>International>Teleconferencing
#13162
Working With an Overseas Development Team
Working as a writer in the United States when the development team is overseas poses a number of unique challenges. This paper discusses the challenges that I have faced and makes practical suggestions for improving the project setup and procedures involved.
Kratts, Aimee. STC Proceedings (2000). Presentations>Collaboration>Regional
