Content: What Is It and Why Manage It? 
Fuelled by our own frustrations and fear of 'The Server' and 'inspired' by the frustrations of others, we set out to tackle 'content' and figure out ways to effectively create and manage it.
Kostur, Pamela. Rockley Bulletin (2003). Articles>Content Management
Content: What is it and Why Should You Manage It?
A unified content strategy can help your organization to avoid the Content Silo Trap, reducing the cost of creating, managing, and distributing content, and ensuring that content effectively supports your organizational and customer needs. A unified content strategy is a repeatable method of identifying all content requirements up front, creating consistently structured content for reuse, managing that content in a definitive source, and assembling content on demand to meet your customers' needs.
Kostur, Pamela. STC Chicago (2005). Articles>Content Management>Content Strategy
Information Modeling for Single Sourcing 
Single sourcing involves identifying all information requirements up front, then developing them from a single source. Information is broken down into elements, which are reused wherever they are required. Information models identify to writers all the required elements, how to structure them, and how to reuse them. This paper describes the process of information modeling.
Kostur, Pamela and Ann Rockley. STC Proceedings (2001). Presentations>Information Design>Single Sourcing
Issues in Information Modeling 
A brief overview of a unified content strategy.
Kostur, Pamela. STC Region 7 Proceedings (2002). Articles>Information Design>Content Strategy
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