Not All Web Sites Are Alike

Many people have a hard time talking about the distinctions between different kinds of Web development, which makes it difficult to decide how to proceed. This article offers a quick survey of various Web projects and of the techniques that address them.

Korman, Jonathan. Cooper Interaction Design (2003). Articles>Web Design>Usability>Heuristic Evaluation

Putting People Together to Create New Products

When companies plan out a new product (or service, or business process) they often think of the effort as the coordination of two teams solving different problems. Engineering addresses the question 'what can you make?' Marketing addresses the question 'what can you sell?'

Korman, Jonathan. Cooper Interaction Design (2001). Design>Collaboration>Engineering

Turning Requirements into Product Definition

How do you get from understanding your users to a vision for an innovative product which will appeal to them?

Korman, Jonathan. Cooper Interaction Design (2002). Design>Project Management>User Centered Design

Where Do Product Managers Fit?

People often ask how interaction designers should fit into their companies. If the company cannot take good advantage of it, the most brilliant interaction design in the world won't help as much as simple, workmanlike interaction design will benefit a company that uses that design well.

Korman, Jonathan. Internet Corner (2004). Design>Project Management>Interaction Design