Cost Control for Online Help Localization  

Localizing a large online help system often represents the most expensive part of a localization project. However, when international customers or markets are a product’s lifelines, eliminating the online help translation is not an option, especially when customers have come to expect it. Managers of online help localization are left with a paradoxical mandate: Keep localizing, but quit spending (so much).

Kock, Benjamin C. Intercom (2003). Articles>Language>Localization>Documentaries