The Page as a Map: Multiple Pathways for Multiple Users  

Can our users and what they need quickly, with the least amount of effort and frustration? How can we make information work for different types of users? We know that 'visual is easier,' but we need to understand how people actually use documents to harness the visual power. This session focuses on a core task:page design for impatient, goal-oriented users. It proposes that visual designs which provide a clear 'map' to the information make user orientation and navigation easier, and provide access options for different users. While the focus is on print, the principles also apply to the electronic environment.

Keyes, Elizabeth. STC Proceedings (1994). Articles>Information Design>Web Design>Personalization

Teaching a Visual Subject and Facilitating Interaction  

This panel segment focuses on facilitating interactivity and teaching a visual subject matter in a distance (satellite) learning environment.

Keyes, Elizabeth. STC Proceedings (1995). Articles>Education>Visual Rhetoric>Collaboration

Verbalizing About the Visual: Visual Analysis Tools for Design Evaluation and Group Communication  

While technical communicators are increasingly involved in visual design, they frequently have difficulty communicating verbally about the visual, and, therefore, contributing effectively to design development. A five-step visual analysis tool provides a common framework and language for design evaluation and group communication.

Keyes, Elizabeth. STC Proceedings (1995). Articles>Graphic Design>Visual Rhetoric