http://tc.eserver.org/authors/Katz,_Susan_M. A bibliography of works by Katz, Susan M. in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Katz,_Susan_M. http://tc.eserver.org/30850.html http://tc.eserver.org/30850.html Charts and graphs are ubiquitous in business documents, and most students in my business communication courses are well aware that they need to be able to create many different types of data representation. Most of them have had a great deal of experience working with spreadsheet applications, and they know how to manipulate data and present it in the various forms permitted by their software. http://tc.eserver.org/30698.html http://tc.eserver.org/30698.html As college instructors endeavor to integrate technology into their classrooms, the crucial question is, 'How does this integration affect learning?' This article reports an assessment of a series of online modules the author designed and piloted for a business communication course that she presented in a hybrid format (a combination of computer classroom sessions and independent online work). The modules allowed the author to use classroom time for observation of and individualized attention to the composing process. Although anecdotal evidence suggested that this system was highly effective, other assessment tools provided varying results. An anonymous survey of the students who took this course confirmed that the modules were effective in teaching important concepts; however, a blind review of student work produced mixed results. http://tc.eserver.org/19879.html http://tc.eserver.org/19879.html Newcomers learn about the practices and values of an organization through a process called socialization. Organizational socialization research provides useful information on the resources (such as mentors and written materials) that are available to these newcomers within organizations and the strategies (such as indirect questioning and disguised conversation) that new employees can use as they move into unfamiliar settings. At a time when there is a great deal of movement and uncertainty within industry, an awareness of socialization resources and strategies can be critically important in helping technical communicators make the transition to new assignments, divisions, or organizations.