#10814
Getting Ducks in a Row: The Rules for Displayed Lists 
When is a list not a list? When it's not recognized as such by the reader. A good displayed list is the mental equivalent of a line of cheerful ducklings behind their sensible mom on their way to an invigorating dip. A short series of items can often be run smoothly into text, but lists longer than eight lines or so tend to stray in the reader's mind from the preceding thoughts. A run-in list that becomes estranged from its lead-in context is worthless.
Jorgensen, Linda B. Editorial Eye, The (1997). Articles>Editing
#13237
Rapid, Low-Fidelity Prototyping 
In this paper we discuss our experiences using low-fidelity prototyping as a design tool. We describe three efforts that made use of rapid, low-fidelity prototyping and share some of the lessons we learned in doing so. All three of the efforts involve the design of real software products though the prototyping involved different aspects of the software (brand new GUI or new function added to an existing GUI) or the online help information supporting the software.
Jorgensen, Linda B. and Peter D. Pagerey. STC Proceedings (2000). Presentations>Software>Methods
