A directory of resources inthe field of technical communication.

Johnson, Jeff

3 found.

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Designing with the Mind in Mind

The more structured and terse the presentation of information, the more quickly and easily people can scan and comprehend it. Wordy, repetitive links slow users down and “bury” the important words they need to see.

Johnson, Jeff. UXmatters (2010). Articles>Usability>Hypertext>Cognitive Psychology


GUI Bloopers: How Not to Design Software

Why are so many software products, electronic appliances, and online services difficult to learn and frustrating to use? Here’s one reason: most are designed and developed with little or no guidance from people professionally trained in making products and services usable. As a user-interface consultant, I am often called in to review or test software and suggest improvements. The problems I find are usually the result of the software having been designed by people who may be professionals at software engineering and programming, but are amateurs at user-interface design. Consequently, the software contains design errors that make it difficult to learn and use. Many of the errors are extremely common and can easily be avoided.

Johnson, Jeff. Usability Interface (2000). Articles>Usability>Software


Updating Our Understanding of Perception and Cognition: Part I

Human perception and cognition have not changed much in the last three decades—or even in the last three millennia. However, over the thirty years since I finished my psychology degree, research psychologists and neurophysiologists have been busy, and their efforts have greatly improved humankind’s understanding of perception and cognition.

Johnson, Jeff. UXmatters (2010). Articles>Usability>User Experience>Cognitive Psychology

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