#31973
Choosing a Help Authoring Tool 
Discusses in detail why you might want to consider a specific tool for help authoring.
James-Tanny, Char. Helpstuff (2004). Presentations>Documentation>Software>Help
#29918
A weblog for writers of documentation and users of Help Authoring Systems.
#27673
Migrating from HTML to XHTML and XML - Part I
This is the first part of a two-part article describing a detailed methodology for migrating HTML files to the structure and flexibility of XHTML and/or XML. By using XHTML to add structure and separate content from presentation, you'll be better positioned for a move to XML. Even if you never move to XML, your XHTML files will be easier to create and maintain, and will be more accessible.
James-Tanny, Char. WritersUA (2006). Design>Web Design>Standards>XHTML
#27639
Migrating from HTML to XHTML and XML - Part II
This is the second part of a two-part article describing a detailed methodology for migrating HTML files to the structure and flexibility of XHTML and/or XML.
James-Tanny, Char. WritersUA (2006). Articles>Web Design>Standards>XHTML
#31974
Several years ago, someone used the term WYSIOP (What You See Is One Possibility) when talking about the RoboHelp HTML editor, because what developers saw in the editor didn't usually match the results. I had what I thought was an absolutely brilliant leap of logic ;-) a couple of months ago when I realized that today's WYSIWYG (What You See Is What You Get) editors are really WYSIOP, because the results are determined by whatever layout template is assigned at the time the results are viewed.
James-Tanny, Char. Helpstuff (2006). Articles>Web Design>Document Design>Adobe RoboHelp
#20034
Using the Single-Source Wizards in RoboHELP 2000 for WinHelp
HTML Help is the Windows Help standard for 32-bit operating systems (for example, Windows 95, Windows 98, Windows NT, or Windows 2000). Your users must have Internet Explorer installed on their systems (or at least the necessary core components).
James-Tanny, Char. HelpStuff (2000). Articles>Content Management>Single Sourcing>RoboHelp
#29919
This podcast features Char James-Tanney's June 2007 presentation to the Suncoast Florida STC chapter on virtual ways of communicating.
James-Tanny, Char and Tom H. Johnson. Tech Writer Voices (2007). Articles>Interviews>Information Design>Podcasts
#32702
Keep Everyone Informed with Twitter! 
At this year's Technical Communication Summit, I introduced social networking at Leadership Day by telling those in attendance about Twitter. Some folks already knew about it, but for others, it was a new concept ... letting people know what was going on in real time? Setting up meetings? Getting the A/C fixed in the conference rooms? By the end of the Summit, about 20 people had sent messages, or tweeted, consistently throughout the conference.
James-Tanny, Char. Tieline (2008). Articles>Management>Community Building>STC
