#19816
Copy Editors and Technical Editors: We are Family 
The authors of this paper have the unusual background of having worked in both the newspaper (copy editors) and business (technical editors) fields, which are not as diverse as people might think.
Huth, Elizabeth Ann and Kevin J. Schmidt. STC Proceedings (1995). Careers>Editing>Technical Editing
#20120
Weaning Your Audience Off a Paper Diet
The transition to an on-line documentation system was not without its obstacles–obstacles of an emotional, rather than of a technical or administrative nature. We realized that as technical communicators, we must also consider the emotions of our audience or users, particularly the emotional issue of change, when making the great technological leap to electronic documentation.
Huth, Elizabeth Ann and Kevin J. Schmidt. STC Proceedings (1996). Articles>Documentation>Online>Emotions
