The Design of World Wide Web Home Pages: Using Visuals to Establish Organizational Ethos  

The World Wide Web presents information developers with the task of designing texts that will be accessed by multiple, global audiences. At the same time, Web technology presents developers with new design constraints. Therefore, Web text development warrants new design considerations. This paper presents an approach based on the rhetorical concept of ethos. Four visual design considerations—page grid, graphic files, icons, and text structure—are reviewed based on how decisions about each convey the ethos of the organization.

Hunt, Kevin. STC Proceedings (1995). Design>Web Design>Graphic Design>Visual Rhetoric

Establishing a Presence on the World Wide Web: A Rhetorical Approach    

This article presents a framework--grounded in the classic rhetorical concept of ethos--for thinking about how technical communicators might examine the unique characteristics of the World Wide Web and the audiences it serves. The usefulness and increasing popularity of the Web is based on how well individuals and organizations use the technology as a means of establishing an online ethos. Technical communicators are already familiar with the obvious goal of establishing a professional ethos, but they might also consider some techniques for establishing sites having a more diverse and communal ethos. This ethos is expressed in 'special interest' Web sites constructed by individuals, and several commercially-oriented organizations have also successfully incorporated this ethos into their sites.

Hunt, Kevin. Technical Communication Online (1996). Articles>Rhetoric>Online

Reflections on an Icon Development Process: Negotiating Design Issues  

Technical communicators with visual design skills increasingly are called upon to help design of the 'look and feel' of software interfaces, including icons and toolbar buttons. Several practitioners in technical communication have developed useful guides for developing icons and toolbar buttons. Unfortunately, sometimes the application of these guidelines is complicated by issues that arise within the contexts of specific software development environments. This paper briefly reviews research and guidelines. It then reviews issues that might arise during the development process and guidelines for negotiating them based on the author’s experiences developing icons at two different software firms.

Hunt, Kevin. STC Proceedings (1996). Design>Graphic Design>Rhetoric>Visual Rhetoric