A directory of resources inthe field of technical communication.

Houterman, John and Kristine E. Henriksen


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Balancing the Elements in Job Aid Design   (PDF)

Job Aids offer the Technical Communicator a unique opportunity to present acquired product knowledge in a creative format. In order to produce a successful job aid, you must select and blend elements of material, color, graphics, text, typography, and ergonomics in a manner that will be most useful to the intended user. The information for the Job Aid is culled from the larger project deliverables such as User Manuals or Procedure Guides; the creativity for the Job Aid comes from within and is driven by the needs of the user and the limitations of time, money, and environment.

Houterman, John and Kristine E. Henriksen. STC Proceedings (1997). Articles>Education>Tutorials