A directory of resources inthe field of technical communication.

Houser, Barbara J.


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"Coffee Stains": How to Remove the Blots Quickly and Easily   (PDF)

Trainers and others in the professional development field have a dual mission (among other responsibilities): to identify written 'coffee stains' and, equally important, to find and use as many effective approaches as possible to get the word out to the largest number of users.

Houser, Barbara J. STC Proceedings (1993). Articles>Education>Writing