Web Statistics: The Truth is in There  

In this study, we assessed and restructured Web server log statistics to analyze our customers’ use of a large-scale Internet library. We formulated questions about how these users might be accessing and navigating the information, then developed our own tools to sort and gather relevant statistics from the log files. We discuss specific successful procedures as well as limitations of the methods. Some of our findings may result in further redesign of the Web site. We also identify areas of interest for further research.

Hood, Teresa L., Linda Jorgensen and Leo J. Smith. STC Proceedings (1998). Articles>Web Design>Audience Analysis>Log Analysis