http://tc.eserver.org/authors/Hoft,_Nancy_L. A bibliography of works by Hoft, Nancy L. in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Hoft,_Nancy_L. http://tc.eserver.org/25023.html http://tc.eserver.org/25023.html Literacy is a major problem in America that affects our profession more than we may realize. A recent study sponsored by the U.S. Congress suggests that over half the U.S. population cannot read our writing. The literacy problem offers STC chapters a perfect opportunity to pool the best of their skills and to get involved in community- based projects. Our skills are exactly what are needed to help America attain one of its National Goals: 100% of all Americans will be literate by the year 2000. This workshop will help your chapter get active in giving something back through literacy training. http://tc.eserver.org/24928.html http://tc.eserver.org/24928.html Technical communicators with less than 3 years of experience face a special challenge: not only must they continue to assimilate technological change at a dizzying rate, but they must begin to effectively chart a course toward professional growth. Having established (or having faith in) their ability to survive in the profession, new and intermediate communicators must move beyond survival and begin to pursue success. This three-hour workshop is based on the premise that it's not enough to be a good writer with a strong technical background. You must possess multi-disciplinary skills to excel as a technical communicator and as a business person focused on the value you bring to your company. http://tc.eserver.org/24334.html http://tc.eserver.org/24334.html Learn the skills, processes, and international attitude you need to create information products that effectively address multilingual and multicultural audiences. This seminar covers the basics of working with translators; accommodating cultural differences; designing documents, graphics, and multimedia for global appeal; writing for international audiences; and project management issues that arise as you prepare your information products for the world. http://tc.eserver.org/23142.html http://tc.eserver.org/23142.html This full-day, post-conference workshop provides the tools and methods for answering the question, 'How and why do the information needs of a user from one country differ from those of a user in a different country?' In a highly interactive setting, explore the cultural biases you bring to technical communication with your peers who may or may not share your cultural context. Consider ways of creating world-ready information products that can be customized for any cultural context (localization) or standardized for world distribution (globalization). http://tc.eserver.org/22580.html http://tc.eserver.org/22580.html A bibliography of online articles about international issues. http://tc.eserver.org/22579.html http://tc.eserver.org/22579.html This annotated bibliography offers citations for people who are interested in learning more about international technical communication. This bibliography is far from exhaustive, but it is both growing and selective. I will add to this list as I have time and as I learn of new sources. http://tc.eserver.org/19917.html http://tc.eserver.org/19917.html This is a story of how one internal project at Sun Microsystems migrated printed user and reference documentation to an internal Web site. The principle architect of this site discusses how she applied object-oriented design concepts to the Web architecture to accommodate many learning styles simultaneously. As important as the successes of this project are its failures, which offer some insight into when and how to use the World Wide Web as a communication vehicle in your overall communication strategy. http://tc.eserver.org/19920.html http://tc.eserver.org/19920.html It is no secret that businesses around the world need to compete globally in order to survive. What is a secret is that technical communicators in every county in the world are untrained to deal with the issues, deadlines, standards, and quality measures necessary to address the needs of global businesses. This paper offers some ideas and justification for a curriculum in international technical communication. http://tc.eserver.org/18828.html http://tc.eserver.org/18828.html International technical communication is the profession of the present and most definitely of the future. Businesses around the world need technical communicators who are skilled in communicating with a multicultural audience and who are comfortable working as members of international teams. This workshop introduces you to some basic skills you need to master to be successful as an international technical communicator. The skills this workshop focuses on are: performing an international user analysis, identifying cultural bias, generating a glossary for translators, and designing a page with translation and the international user in mind. http://tc.eserver.org/14391.html http://tc.eserver.org/14391.html Solve complex and real cases in international technical communication with your peers. Have fun, learn a lot, and meet interesting people while you’re at it! http://tc.eserver.org/14369.html http://tc.eserver.org/14369.html This post-conference seminar offers a 360-degree view of how to develop information products for the world. We use case studies, exercises, and lots of lively discussion to give you a crash course in preparing world-ready information products. Participants leave with a copy of the slides, an exercise booklet, an extensive bibliography that includes print, Web, and Internet references, a list of professional associations, tools information, plus lots of great ideas. Participants are encouraged share specific problems and to bring samples of translated materials, style guides, translation checklists, and so on, for display and perusing during the seminar. http://tc.eserver.org/10728.html http://tc.eserver.org/10728.html It is no secret that businesses around the world need to compete globally in order to survive. What is a secret is that technical communicators in every country in the world are untrained to deal with the issues, deadlines, standards, and quality measures necessary to address the needs of global businesses. This paper offers some ideas and justification for a curriculuum in international technical communication. http://tc.eserver.org/10372.html http://tc.eserver.org/10372.html This introduction previews the articles in this special issue and argues that developing information products for a global audience forces us to confront differences of language, culture, and experience. It also maintains that open and global collaboration strategies offer our best approach to “dealing with difference.”