http://tc.eserver.org/authors/Herring,_Richard_D. A bibliography of works by Herring, Richard D. in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Herring,_Richard_D. http://tc.eserver.org/29622.html http://tc.eserver.org/29622.html Electronic information products can be made accessible to blind and low-vision individuals. This is easier to accomplish with thorough planning and execution. This paper describes a five-step model for creating accessible documentation. The steps are (1) Preparing a source file (2) Producing accessible output, (3) Testing output for accessibility, (4) Modifying a source file if needed, and (5) Modifying a production process if absolutely necessary. http://tc.eserver.org/28714.html http://tc.eserver.org/28714.html Jared Spool led the NYC UPA membership in an energetic discussion of user experience successes and failures. Comments ranged widely but centered on three main questions.