Developing Tools to Manage Projects  

Coordinating the resources and tasks involved in a large documentation development effort requires the ability to gather meaningful project information at critical junctures so that appropriate decisions can be made. Project managers need the right tools to help them make sense out of the sometimes overwhelming and chaotic flow of project activities. When appropriate tools are not available, documentation project managers must adapt and invent to obtain what they need.

Harr, Robert G. STC Proceedings (1993). Articles>Management>Project Management

Icon Design Through Collaboration  

A Motorola technical communications team and a University of Illinois writing class collaborated to research and develop a set of icons to use in manuals and in an online information retrieval system. This paper describes this joint venture, reporting on icon design criteria (list of criteria and how they were derived); design testing; design proposals and rationale; and the results.

Harr, Robert G. STC Proceedings (1994). Design>Collaboration>Graphic Design