Advocating Plain Language: Thom Haller Discusses The Need For Clarity

Plain language is clear, concise, and straightforward presentation of information. It is professional content structured to eliminate ambiguity and confusion in technical, government, and legal documents. Plain language allows readers to fully comprehend complex regulations, practices and instructions by requiring the language of bureaucracy to reflect the language of everyday speech.

Haller, Thom. Rockley Bulletin (2007). Articles>Writing>Rhetoric>Minimalism

How to Create a Site Where Users Can Actually Find Information: Interview with Thom Haller

Thom Haller, information architect and director of the Center for Plain Language, talks about how to create a site where users can actually find the information they're looking for.

Haller, Thom and Tom H. Johnson. Tech Writer Voices (2007). Articles>Interviews>Web Design>Minimalism

Usable Regulations: Legislation Pending in U.S. Congress

On March 1, 2006, witnesses testified before the House Government Reform Committee’s Subcommittee on Regulatory Affairs. Their testimony supported what plain language and usability experts have long known: Clear, concise, easy to understand regulations will save the government (and taxpayers) time and money.

Haller, Thom. Usability Professionals Association (2006). Articles>Usability>Legal>Minimalism