http://tc.eserver.org/authors/Hall,_Mark_D. A bibliography of works by Hall, Mark D. in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Hall,_Mark_D. http://tc.eserver.org/27380.html http://tc.eserver.org/27380.html The beauty of a product can influence the users' overall impression or general user satisfaction of the product. Think iPod. But how do you measure that? http://tc.eserver.org/24877.html http://tc.eserver.org/24877.html Some contractors short-change themselves by failing to reveal in cost proposals all of the tasks they perform. Argues that full disclosure can improve a contractor's bottom line.