http://tc.eserver.org/authors/Hagen,_Paul A bibliography of works by Hagen, Paul in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Hagen,_Paul http://tc.eserver.org/28508.html http://tc.eserver.org/28508.html Are you storing data about your constituents in three, five, even ten different databases? If so, you're not alone ' but it's costing you in time, lost revenue and decreased impact. Paul Hagen describes how to get all your data into one place with an integrated CRM strategy.