http://tc.eserver.org/authors/Hackos,_JoAnn_T._and_Janice_C._'Ginny'_Redish A bibliography of works by Hackos, JoAnn T. and Janice C. 'Ginny' Redish in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Hackos,_JoAnn_T._and_Janice_C._'Ginny'_Redish http://tc.eserver.org/24255.html http://tc.eserver.org/24255.html You are ready to visit users and observe how they perform tasks and use documentation. Come work with JoAnn Hackos and Ginny Redish in this demonstration/workshop and learn how to conduct the site visit by observing, probing, listening, and interviewing. http://tc.eserver.org/19916.html http://tc.eserver.org/19916.html In this interactive session, attendees will practice their skills in interviewing users, creating task scenarios from the users’ perspective, and turning the task scenarios into designs for information products. http://tc.eserver.org/19820.html http://tc.eserver.org/19820.html Many technical communicators are assuming new roles as usability specialists or are doing user analysis, task analysis, and usability testing for their own documents. Many others would like to start disability testing. In this open discussion session, you can ask questions and share experiences with a panel of four technical communicators/usability specialists and with other conference attendees. http://tc.eserver.org/14512.html http://tc.eserver.org/14512.html This panel repeats the form of our popular panel from the 40th STC annual conference. We enjoy presenting some of the guidelines we have been developing from our years of experience watching the performance of usability test subjects. This year we repeat the theme with new topics from our recent research and a concentration on documentation guidelines.