http://tc.eserver.org/authors/Hackos,_JoAnn_T.,_Lisa_Blaschke,_Brenda_MacKay_and_Deborah_J._Rosenquist A bibliography of works by Hackos, JoAnn T., Lisa Blaschke, Brenda MacKay and Deborah J. Rosenquist in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Hackos,_JoAnn_T.,_Lisa_Blaschke,_Brenda_MacKay_and_Deborah_J._Rosenquist http://tc.eserver.org/30144.html http://tc.eserver.org/30144.html As Information Development organizations grow and mature, their organizational structure should grow and mature as well. The optimal structure for an organization in its early stages should focus on achieving stability and repeatable quality. As an organization matures, the optimal structure may need to be significantly different to develop a more thorough understanding of customers and contribute substantially to customer satisfaction.